STEFANY-03 COGNAC

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At regardeleciel.com you have a total of 15 days after delivery of the product to exchange or return a purchase. Please send an email to the customer service department with the following information: name, address, purchase reference, reason for return, and any other observation such as the new size. Once we have received the product in our office, you will be notified via email and then we will either 1) send the new size or 2) start with the re-imbursement process. The re-imbursement process will occur within a maximum of 7 days. Reimbursement will occur in the same was as the client made the initial payment. When the reimbursement is made the customer will be reimbursed for the cost of the shoes and tax. Sending costs will not be reimbursed. Return sending expenses will be on the customers and will not be refunded. The returns send address is: Regarde Le Ciel, Calle La Granja 5-7, 08024 Barcelona, Spain. For any doubt, questions or suggestions you can contact our customer service team via email at [email protected] or [email protected] The timetable is from Monday to Friday from 9am to 5pm.

We sell to these countries: USA Canada Australia China Japan South Korea Taiwan United Arab Emirates Hong kong Singapore Qatar Macau Maldives